Privacy & Cookie Policy

Effective Date: 28.06.2025
Grounded Connection | www.groundedconnection.co.uk

Grounded Connection (“we”, “us”, or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information, and how cookies are used on this website.

1. What information we collect

We may collect:

  • Your name and contact information (email, phone) when you contact us or sign up for our newsletter

  • Information shared in contact forms or initial therapy enquiries

  • Technical data such as IP address, browser type (via cookies or analytics)

2. How we use your data

We use your personal data to:

  • Respond to enquiries

  • Provide and manage therapy or coaching services

  • Send occasional newsletters or updates (only if you opt in)

  • Improve website performance and user experience

3. Sharing your data

We do not sell, rent, or share your personal data with third parties, unless:

  • Required by law

  • You’ve given explicit consent

  • It’s necessary for delivering services (e.g., newsletter platforms like Mailchimp)

4. How we store your data

Your data is stored securely and only accessed by authorised persons. We take appropriate technical and organisational measures to protect your information.

5. Your rights

You have the right to:

  • Access the personal data we hold

  • Request correction or deletion

  • Withdraw consent for marketing at any time

  • File a complaint with the ICO (www.ico.org.uk) if you’re concerned about your data

6. Cookie Policy

This website uses cookies to enhance your experience and help us understand how the site is used.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and track usage for performance and security.

What types of cookies we use:

  • Strictly necessary cookies – These are essential for the site to function properly and cannot be disabled.

  • Performance/Analytics cookies – We use Google Analytics to understand how visitors use the site, which helps us improve the experience.

  • Functional cookies – These may be set by third-party services (e.g., embedded YouTube videos or Instagram feeds).

Managing cookies:

You can choose to accept or reject non-essential cookies via the cookie banner when you first visit the site. You can also change your preferences at any time through your browser settings.

Please note: Disabling some cookies may affect the functionality of the website.

7. External links

This website may contain links to external websites or embedded third-party content. We are not responsible for their privacy practices or cookie use. We encourage you to read their policies.

8. Updates to this policy

This policy may be updated occasionally. Any changes will be posted on this page with an updated effective date.

📧 Contact

If you have any questions about this policy or how your data is used, please get in touch:
[email protected]